Shipping & Return Policy
Find answers to commonly asked questions about our shipping and return policies. If you need further assistance, please feel free to reach out to us at care@dsynlab.com.
Shipping
How long does it take to fulfill an order?
Each product is made-to-order that means we only start production once an order is confirmed. Shipping times are 3-6 business days.
How much are shipping costs?
All our products are delivered at no additional charges, that means no further hidden costs at checkout. WYSIWYG. Happy shopping :)
Can I cancel my order?
If you wish to cancel or change your order, please do so within 3 hours of purchase. Please email us at care@dsynlab.com and our team can assist you further.
Returns & Exchange
What's our return policy?
For any manufacturing defect or the wrong, we offer a 30 day return policy from receipt, please email us at care@dsynlab.com and our team will assist you further.
How can I contact you?
You can easily get in touch with our customer support by filling the contact form on this page; or by sending us an email at care@dsynlab.com