FAQ's
Find answers to commonly asked questions about our products, shipping, and services. If you need further assistance, feel free to reach out to us at care@dsynlab.com.
How long does it take to fulfill an order?
Each product is made-to-order that means we only start production once an order is confirmed. Shipping times are 3-6 business days.
What's our return policy?
For any manufacturing defect, we offer a 30 day return policy from receipt, please email us at care@dsynlab.com and our team will assist you further. You can also check out our returns page for more info.
How much are shipping costs?
All our products are delivered at no additional charges, that means no further hidden costs at checkout. WYSIWYG. Happy shopping :)
Can I cancel my order?
If you wish to cancel or change your order, please do so within 3 hours of purchase. Please email us at care@dsynlab.com and our team can assist you further.
Do you support my own special customized design, can you help?
Yes, we offer customized designs. If you want a specific design, please contact us at care@dsynlab.com. We will assist you in creating that pixel perfect design for your phone!
Care instructions?
If the poster does gather any dust, you may wipe it off gently with a clean, dry cloth.
How can I contact you?
You can easily get in touch with our customer support by filling the contact form on this page; or by sending us an email at care@dsynlab.com
Where is dsynlab based?
dsynlab is a completely UAE based start-up with its primary setup in Sharjah Publishing City.